We're Here
for You
Our support team is readily available for you on more channels than one. Smoke signals, pigeon post, and messages in a bottle are experiencing delays.
Customer support
Frontify delivers an exceptional onboarding experience and top-tier customer service, empowering you to maximize your investment, achieve high adoption, and drive ROI. The results speak for themselves:
92% CES
Fast and smooth onboarding experience
96% CSAT
Top-tier customer satisfaction
Under 10 min
Average response time for support
340+ Help Articles
Comprehensive knowledge base
4.8/5 Rating
Customer service score on Capterra
In-App Live Chat
If you’re already in the app, just connect with an expert in the chat.
Knowledge Base
If you’re looking to learn more about a specific product or feature, or you just want to solve an issue you’re having – check out our continually growing database of resources.
Help Platform
Find answers to (almost) everything related to our platform. If you can’t find what you’re looking for, please let us know.
Getting Started
Just getting to know our platform? Here’s a great place to start off.
Products
Trying to get a better understanding of our different products? We got you.
Developer Platform
Create custom Content Blocks with the Frontify Brand SDK. Building your own integration? Here's what you need to know.