We're Here
for You

Our support team is readily available for you on more channels than one. Smoke signals, pigeon post, and messages in a bottle are experiencing delays.

Customer support

Frontify delivers an exceptional onboarding experience and top-tier customer service, empowering you to maximize your investment, achieve high adoption, and drive ROI. The results speak for themselves:

92% CES

Fast and smooth onboarding experience

96% CSAT

Top-tier customer satisfaction

Under 10 min

Average response time for support

340+ Help Articles

Comprehensive knowledge base

4.8/5 Rating

Customer service score on Capterra

Email Support

You can reach us with our support specific email address.

In-App Live Chat

If you’re already in the app, just connect with an expert in the chat.

Knowledge Base

If you’re looking to learn more about a specific product or feature, or you just want to solve an issue you’re having – check out our continually growing database of resources.

Help Platform

Find answers to (almost) everything related to our platform. If you can’t find what you’re looking for, please let us know.

Getting Started

Just getting to know our platform? Here’s a great place to start off.

Products

Trying to get a better understanding of our different products? We got you.

Developer Platform

Create custom Content Blocks with the Frontify Brand SDK. Building your own integration? Here's what you need to know.