Optimizing brand for customers and employees alike

Establishing a strong brand

Before Frontify was implemented at the start of 2021, all existing brand guidelines were scattered across static PDFs often stored decentrally. This structure led to a major challenge: inaccessible and outdated guidelines. Optimizely chose Frontify to fix both problems. The teams leveraged the newly implemented platform quickly and saw it as an opportunity to educate the whole company on the brand identity and host regular onboarding meetings around platform best practices. These processes resulted in a smooth brand-building experience early on and helped strengthen the brand from the core.

Main platform usage

Besides Brand Guidelines, Optimizely’s portal is also the single source of truth for the most up-to-date and evergreen brand assets and resources, including its photography, iconography, illustrations, active campaign creatives and editorial content, design templates, and event assets. Soon, its DAM space will expand to include animation assets. Ultimately, numerous back-and-forths and countless exchanges, mainly around brand enablement, have been eliminated completely from everyday processes, which has been a significant efficiency gain for the company. But more importantly, the tool has proven to be a powerful ally in getting everyone to work together and use only the latest campaign content without delay or doubt.

Empowering users to be brand ambassadors

The Frontify platform has been a gamechanger not only for the brand team but the entire organization. The user-friendly and approachable interface and features have given many across the company the confidence to use the platform as a key resource for everyday work. Even people who are not content creators can now engage with the brand more regularly. As a result, processes such as communication and brand compliance feedback have been significantly streamlined and facilitated. Optimizely’s project workflows can now be directly linked to the right guidelines for instant reference and consistency, leaving little room for error.

Templating made it easy for everyone

Optimizely’s templating use case best highlights this increased ability to create and let create. The company has a handful of pre-designed and pre-approved social media templates for all its users to post on their own social channels. These posts range from podcasts and product promotions to recruiting and give all users the tools to easily create on-brand social media posts with flexibility and autonomy.

These templates have encouraged more content creation, especially concerning brand awareness efforts: Everyone can convey the brand voice locally and complement stronger, more consistent, and regular decentral brand content that's shared across Optimizely's global channels.

Building a winning platform for a winning brand

Optimizely has accomplished a lot over the last years. What’s especially incredible is how the brand team has managed to not only make its creative teams become true brand advocates but empower the entire organization to embrace this change by emphasizing the brand and engaging with it more actively.

Leading by example from the start

The brand team optimized its approach to strong brand building by setting goals and focusing more on the “so what” of every action. In doing so, the team followed a results-driven mindset an approach positively impacting the company. This has paid off for the brand since the early days and set Optimizely on a winning journey that’s been really inspiring to follow.

Harnessing your own platform is such a powerful thing to do, so knowing that Optimizely is using Optimizely to manage and deliver its own content is an absolute highlight to celebrate. This is something we at Frontify also share, as we use our platform to manage and scale our own brand every day. This isn’t just a great testimony to what we preach to our customers, but it means that we can experience the platform and its functionalities firsthand from the other side as brand builders. As with Optimizely, this then helps shape how we communicate with our audiences and what content we share and how they consume it.

The journey continues

A brand should be ever-evolving, and Optimizely plans to do just that. With the foundation and processes now clearly laid down and streamlined, the company can build, expand, and experiment with the brand and easily communicate any updates with Frontify. The future looks bright for Optimizely, and we cannot wait to see how this journey evolves as the company continues to push the boundaries of its brand.